Firefly Sauna
Firefly Rock Basket
Questions? Call us at 1-236-233-8186
M-F 8am-5pm PST
Our innovative rock basket utilizes a unique airflow system to generate a controlled steam flow and ensure even heat distribution throughout your FireFly sauna.
This advanced design not only enhances the overall sauna experience
but also maximizes the therapeutic benefits of steam. Constructed from high-quality
stainless steel, our rock basket is built to last and withstand the rigors of frequent use.
With a generous capacity, it can accommodate up to 40 pounds of sauna rocks, providing ample space for optimal heat retention and steam production. Elevate your FireFly sauna sessions with our durable and efficient rock basket, designed for superior performance and longevity.
Includes:
FireFly Sauna basket, hardware, and single-use screws.
Product information
Shipping & Returns
We offer free shipping within the U.S. on all orders, so you can shop with confidence. If you're not completely satisfied, our hassle-free returns make it easy to send items back. Simply reach out to our team, and we’ll take care of the rest!
F.A.Q.
What types of products does Sauna & Fire offer?
We provide a curated selection of premium outdoor living products, including saunas, grills, smokers, and accessories designed to enhance your wellness and culinary experiences.
How can I place an order on your website?
To place an order, browse our product categories, select the desired item, and proceed to checkout by following the on-screen instructions to complete your purchase securely.
What payment methods do you accept?
We accept various payment methods, including major credit cards, PayPal, and other secure payment options as indicated during the checkout process.
Do you offer international shipping?
Currently, we ship within Canada and the United States. For inquiries about international shipping, please contact our support team atsupport@saunaandfire.com
What is your return and refund policy?
We offer a hassle-free return policy. If you're not satisfied with your purchase, you can return it within a specified period for a refund or exchange. For detailed information, please refer to our Return and Refund Policy.
How can I contact customer support?
You can reach our customer support team via email at support@saunaandfire.com or by phone at 1-236-233-8186 during business hours (Monday to Friday, 8 AM to 5 PM PST).
Do you provide installation services for saunas and grills?
While we do not directly offer installation services, we can provide guidance and recommend professional installers in your area. Please contact us for more information.
How can I stay updated on promotions and new arrivals?
To receive updates on promotions, new products, and other news, you can subscribe to our newsletter by entering your email address in the subscription box located at the bottom of our website.
How can I track my order?
Once your order has been shipped, you will receive a confirmation email with tracking information to monitor the delivery status of your purchase.
Are there warranties on your products?
Yes, many of our products come with manufacturer warranties. Specific warranty information can be found on the product pages or by contacting our customer service.